What if one of my creditors sues me? Follow

While you’re moving through the process of resolving your debt, some creditors may choose to take legal action (sue you in court) to collect on the debt. If you receive communication that looks like a legal notice, such as a summons and complaint, collection notice, intent to sue, or intent to pursue legal action, upload it on your Client Portal immediately. Then call Customer Service to verify the document was received. Once we receive the document, we’ll evaluate it to see if it requires legal intervention and determine the appropriate next steps.
Should one of your creditors take legal action, the assigned attorney can work to negotiate a settlement if there are enough funds in your Dedicated Account—another reason why it’s important to make all your program deposits on time and in full. However, you still might need to deposit funds earlier than expected to settle the debt. Creditors who sue are essentially trying to “skip the line” on your other debts to collect as soon as possible, so they might request funds sooner. However, any of these deposits would be early deposits, not extra deposits, so the total amount of your program deposits shouldn’t change.