What do I do if my debt is moved to a new creditor or debt collector? Follow

It’s common for a creditor to send your debt to a collector or sell it to another creditor or collection agency. This scenario can actually work out in your favor—we could possibly negotiate an even better settlement for you with the new creditor.
If your debt is moved to a different creditor, let us know right away so we know who to negotiate with. You should get a letter or email notification from the new creditor— upload it to your Client Dashboard.